The louisville real estate team was well prepared this time when she came marching into the main office. She would be considered a difficult customer to most agencies, but to them she was simply in need of a particular home that met all of her needs. And why not give her what she wanted. After all she was spending her hard earned money on the perfect home. So when she marched in demanding help, they put on a smile and did what they did best. They sold her a home.